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Clinic Supervisors Manual

Non HST

 

Publication Information

1st Author : Dept of Health
Other Authors:
Publisher: Department of Health (South Africa)
Publication Date: 7/2004
ISBN:
ISSN:
Publication Type: Manual
Series:
Issue:

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clinic_super 964 KB
 

Summary The purpose of this manual is to provide a set of flexible, adaptable tools and guidelines to facilitate quality clinic supervision. Extensive resources are available which deal with improving supervisor-supervisee relationships. This manual attempts to provide concrete tools for organising and carrying out the complex and multi-faceted task of the clinic supervisor. Materials provided here have been drawn from a number of sources, all of which have been field tested. The ultimate aim of the manual is to support supervisors in their role of improving the quality of care in the clinics.
More Details

Clinic supervisors / area managers can influence quality of care at clinic level through both their administrative roles and their technical support role to service providers in guiding the provider-client interaction by ensuring that resources are in place to provide quality services to the client.

Tools are available in this manual to address these various aspects of quality. Teams of supervisors in different authorities are encouraged to adapt the tools to meet local needs. For instance, some clinics are small and others very large, some urban and some rural, some are visited regularly by doctors some never, some are supervised by provincial authorities others by local government or even private agencies.

Experience has shown that a clear supervisory policy governing all elements of the supervisory process is vital to enable the development of good quality supervision.

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